Shipping & Delivery
Purchases made on our website are only available to be delivered in New Zealand.
- Delivery address within Bay of Plenty – free
- Delivery address outside of Bay of Plenty (North Island) - $10
- Delivery address to South Island - $20
Shipping costs may vary for some deliveries, i.e. rural delivery. These charges will be notified to you at the time you place your order and be added to your final price.
Delivery will be completed via courier, and a signature on delivery may be required by someone over the age of 18 years unless permission to leave is given at the time the order is placed. The Courier company may require you to verify your age if you look under the age of 18 or younger.
Thompson’s Wine 2020 Ltd cannot guarantee the precise date and time of delivery. Couriers within New Zealand reserve the right to leave an “attempted delivery” notice and details for collection.
If your order cannot be delivered for any reason, your order will be returned to the depot of the Courier company and held for you to collect for a specified period from first attempted delivery. You may be required to verify your age if you look under the age of 18 or younger.
We will dispatch orders within 5 working days after the day you have received confirmation of your order from us. If we are unable to deliver your order, you may elect to cancel your order unless you agreed to a later date delivery. In respect of any failure or delay in delivery of your order, Thompson’s Wine 2020 Ltd liability is limited to the amount paid in respect of that order.